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Client case study

Adhesive Supply Company

2024 E-Commerce & RetailManufacturing & Industrial
Historic Adhesive Supply WooCommerce homepage
eCommerce websiteHistoric Adhesive Supply WooCommerce homepage

The work

A smoother route to modern eCommerce.

In October 2020, Adhesive Supply, a provider of adhesive products, sought Opace’s assistance to address immediate issues with their Magento 2 website. The initial focus was on setting up PayPal and troubleshooting WorldPay issues, ensuring a smooth checkout process for users. Although these were short-term fixes, they laid the groundwork for more extensive updates.

Our work

In early 2021, we undertook a significant update, patching and upgrading the Magento 2 website to the latest version. This included updating various plugins, some of which required new licenses, and thorough testing in a development environment before migrating to live. This critical step ensured the site was secure, stable, and capable of providing a better user experience.

Historic Adhesive Supply product experience
Magento to WooCommerceHistoric Adhesive Supply product experience

Later in 2021, Adhesive Supply decided to migrate from Magento to WordPress with WooCommerce for enhanced flexibility and easier management. Opace proposed a streamlined process using tools to bulk migrate existing products, categories, customers, and orders. This approach minimised downtime and preserved the site’s data integrity.

The new site was built using the Divi Page Builder theme, chosen for its flexibility and ease of customisation. Key features included an advanced search function by application sector, product, brand, and term, as well as PDF downloads attached to applicable products. Additionally, lead-time notifications were integrated, allowing users to see product availability timelines.

Historic WooCommerce basket and checkout journey
eCommerce checkoutHistoric WooCommerce basket and checkout journey

The Results

Opace’s work resulted in a modern, user-friendly WordPress/WooCommerce site for Adhesive Supply. The new site improved performance, usability, and customer engagement, ensuring a seamless shopping experience. The migration also allowed for easier site management and ongoing updates, positioning Adhesive Supply for future growth.

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