Website Management Service

Expert Website Support Services

Our website management service ensures your online platform is always secure, fast, and functioning perfectly. We provide proactive maintenance, technical support, and performance optimisation for all major platforms, including WordPress, Magento, and modern Next.js/React applications.

Our approach moves beyond simple updates to deliver a fully managed solution that supports your business goals. We act as your dedicated, in-house technical team, ready to handle everything from routine platform updates and security patching to complex bug fixing and content deployment. This frees your internal resources to focus on core business activities, knowing your website is in expert hands.

You can expect a website support service that includes 24/7 monitoring, guaranteed response times, and expert debugging for all technical issues. We cover all aspects of your site's health, including uptime, security, speed, and content updates. We ensure your site is always optimised for conversion and search engine performance.

Whats included:

24/7 Uptime Monitoring
Proactive Security Audits
CMS & Plugin Updates
Performance Optimisation
Technical Bug Fixing
Content Deployment Support
Hourly Backups (with Hosting)
Managed Hosting Services
Guaranteed Response SLAs

Stop worrying about technical issues and start focusing on growth. Partner with Opace for a website management service that delivers peace of mind and measurable results.

PLATFORMS WE SPECIALISE IN

Client projects and case studies

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SEE WHAT OUR CUSTOMERS SAY

Opace are rated 5/5 for Web Design based on 53 customer reviews.

View our 5-star ratings on independent review platforms, including Google, Clutch, and Trustpilot.
Still unsure? See our accreditations and testimonials on YouTube.

Award Winning Digital Agency

Clutch Top eCommerce Developers in Birmingham Badge

Top Full Service Agency in Birmingham - Clutch Leadership Badge

SOME OF OUR CERTIFICATIONS

We make sure our web designers and eCommerce developers are always up to speed. From IBM to HubSpot and The Linux Foundation, we've completed many of the major certifications available and we're a certified Google Partner.

Open Source eCommerce development certificate

Technical Website Support Service

The Challenge of Maintaining a High-Performance Website

Managing a website requires constant attention to security, performance, platform updates, and technical issues. Many businesses face the challenge of either dedicating internal staff to this specialised work or relying on a generalist freelancer who lacks the depth of expertise.

Neither option provides the proactive, multi-platform, and guaranteed support required for a high-value digital asset. Our expert website management service fills this gap, offering a dedicated team of specialists who handle the technical burden with clear service level agreements. This allows your team to focus purely on strategy and growth while we ensure your site remains secure, fast, and fully functional.

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Proactive Security Monitoring

We implement round-the-clock security monitoring and proactive patching to defend against emerging threats. This website support service prevents costly breaches and keeps your customer data protected.

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Guaranteed Uptime & Speed

Our managed hosting and performance optimisation ensure your site loads quickly and remains online. High availability is crucial for maintaining user trust, conversions, and search engine rankings.

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Multi-Platform Expertise

Unlike single-platform agencies, we expertly manage WordPress, Magento, Jamstack, and much more. This website management service flexibility supports your entire digital ecosystem under one roof.

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Technical Bug Fixing

Our dedicated developers provide rapid-response technical support for debugging issues across all codebases. We resolve problems quickly, minimising disruption to your operations and revenue.

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Automated Content Updates

We streamline content deployment and minor design changes through efficient workflows. Our team ensures your website's information remains current and accurate without taxing your internal team.

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Clear Service Level Agreements

We provide transparent, quantifiable guarantees for response and resolution times. This eliminates uncertainty and ensures you receive the priority website support service your business needs.

OPACE: YOUR #1 CHOICE FOR A CUSTOM WEBSITES & WEBSITE MANAGEMENT SERVICE

Opace is a trusted, family-run agency with over 15 years of experience in web development and digital marketing. We combine this deep technical expertise with a transparent, results-driven approach. Our website management service is built on the principle of proactive care, using modern tools and expert engineers to ensure your website is a reliable asset, not a liability. We offer flexible, month-to-month contracts with clear pricing, acting as a seamless extension of your team.

Proactive Maintenance

We don't wait for problems to occur. Our systems constantly monitor your site's health, identifying and fixing potential issues before they impact your users or search rankings.

Fast, AI-Driven Bug Detection

We integrate intelligent AI monitoring tools to detect anomalies and potential bugs in real-time. This allows for rapid, often automated, remediation, ensuring maximum stability and performance.

Guaranteed SLAs

Our service includes a clear Service Level Agreement with guaranteed response times for critical issues. You receive the priority website support service you need, 24 hours a day.

Multi-Platform Support

From WordPress and Joomla to complex Magento e-commerce and bespoke React/Next.js applications, our technical team has the expertise to manage your entire digital stack.

Managed Hosting & DevOps

We manage your hosting environment, ensuring optimal speed, security, and scalability. This includes continuous integration/continuous deployment (CI/CD) for smooth updates.

Security & Patching

Regular security audits, vulnerability patching, and platform updates are standard. We ensure your website complies with the latest security protocols to protect your business and customers.

Content & Design Updates

Need a new landing page or a quick content change? Our team handles minor design tweaks and content deployment, ensuring your marketing efforts are never delayed by technical bottlenecks.

Performance Optimisation

We continuously work to improve your site's Core Web Vitals and overall speed. A faster website leads to better user experience, higher conversions, and improved SEO performance.